Prof . Dulani Gunasekera
University of Sri Jayewardenepura Srilanka
Title: Process of Quality Improvement(POQI) method - Improving quality of care in resource poor settings
Biography
Biography: Prof . Dulani Gunasekera
Abstract
In any health care setting, as health services improve, together with survival figures, emphasis should essentially shift to improving quality of care. Contrary to popular belief, quality improvement(QI) does not need excessive financial inputs, expensive infrastructure or outsourced expertise. The “Process of Quality Improvement”(POQI) method, shows how QI could be done at an institutional level utilizing the available resources and manpower.
POQI is based on 4 simple rules; identifying the problem(making an AIM statement), finding the root cause of the problem(by using Fish Bone(root cause) analysis, 5-whys or Pareto charts), identifying the current processes and point of care issues which are causing/leading to the problem with possible interventions to overcome the problem (Process Flow chart) and devising a “plan of action” to overcome the problem; Plan-Do-Study-Act cycle(PDSA cycle).